This article will walk you through the process of KYC (Know Your Customer) verification step-by-step, ensuring that you have all the information you need to navigate this crucial aspect of compliance effortlessly.
Enabling KYC Verification: If you wish to use KYC/AML verification in your portal, please send an email to Support@investnext.com to have Support turn this feature on for you.
Accessing KYC Verification: Once KYC verification is enabled, you can access the KYC functionality through the accounts grid or in the commitment flow setting of your capital raise. From there, you'll be able to initiate KYC verification seamlessly.
Initiating KYC Verification: In the Accounts grid, simply select the accounts for which you wish to initiate KYC verification. You can select one or multiple accounts at once. Once selected, click on the "Initiate KYC Verification" button to start the process.
Step-by-Step Instructions:
STEP 1. Go to the Accounts section and click on the Accounts tab so that the Accounts show in the grid view:
STEP 2. Check the Accounts you would like to send a KYC verification request to:
Note: Currently, we are unable to support KYC verification for Trust accounts.
STEP 3. Click the Actions dropdown menu to access "Send KYC Request":
STEP 4. Click the Send Request button to send a request to each investor you have selected:
STEP 5. Investor Verification Request
Upon initiating the KYC verification request, the primary contact associated with each Account will receive an email notification containing instructions for how to submit the required documents.
Applicants can choose to submit their documents using their phone or desktop/laptop for added convenience.
Review this article to see the full Investor KYC Verification Workflow
Verification Process: Once the documents are submitted, our verification partner will begin the verification process. They will verify the authenticity of the submitted documents and conduct checks against various databases to ensure compliance with regulatory requirements.
Manual Verification: In certain cases, manual verification of KYC applications may be required.
Reviewing Verification Results: Once verification is complete, you can review the results of each verification request directly from the accounts grid. You'll have the option to approve or reject each verification based on the results provided.
Tracking Verification Status
After initiating a KYC verification, you can track the status of each verification request in real-time using the KYC Status column of the Accounts section.
This column provides up-to-date information on the progress of each verification:
ADDITIONAL RESOURCES: