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How to make a Teams USER a Teams ADMIN
How to make a Teams USER a Teams ADMIN

This article explains how an admin user can become a teams admin and the functionality the admin would possess.

Alan Mohan avatar
Written by Alan Mohan
Updated over 2 months ago

What is a TEAMs Admin?

  • A Teams Admin is any user that can create, delete, and manage TEAMs

  • A Teams Admin can add or remove resources such as contacts and accounts to a TEAM


Who can be a TEAMs Admin?

There are two ways to be a TEAMs admin:

  1. An ADMIN profile type is automatically able to manage TEAMs

  2. You can give a USER admin the global permission: User Administrator

IMPORTANT:

Users with ‘User Administrator’ permission enabled cannot be added to a team. Review the users permissions in Settings > Users > Permissions


Use the steps below to add the USER ADMINISTRATOR global permission to a USER admin.

  1. Navigate to Gear setting.

  2. Click on USERS. Find the User you wish to set permissions for and click "Set Permissions". User admins have Set Permissions by their email:

  3. Click on User Administrator:

  4. The User Administrator field will now be moved to the left to show that this permission has been granted to the User:

Congratulations! You have now enabled a USER profile type to be an ADMIN for the TEAM's feature!

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