Canceling an Investors Commitment or Soft Commitment is relatively easy and quick to do! The steps below demonstrate how a Sponsor can cancel/delete an Investors Commitment or Soft Commitment from the Portal.
For steps on how to also delete an Investors Opportunity page, please view the Related Articles linked at the bottom of this page.
NOTE: If the Investor has already signed some or all of the Documents associated with the Commitment, those Documents will automatically be deleted too.
Step-by-Step Instructions:
Step 1) Navigate to 'Fundraising' in the main menu of your Portal:
Step 2) Under the 'Opportunities' tab, find and click on the respective Investors Opportunity:
Step 3) Click on the Investors 'Commitment' in the upper right-hand corner of the page:
Step 4) Click on the 'Cancel' button:
IMPORTANT: The Cancel button will not appear if the Investor has already sent funds. To verify if funds were sent, view the 'Funding Detail' folder in the Commitment (shown above).
TO PROCEED: If the funds were manually recorded as received, you'll need to first delete the investment from the Investors 'Positions' page. Please view this article for instructions on how to complete this step.
Step 5) Click on the 'Cancel Commitment' button to confirm:
Cancel a Soft Commitment:
Step 1) Click on the Investors 'Commitment' in the upper right-hand corner of the page:
Step 2) Click on the 'Cancel' button:
Step 3) Click on the 'Cancel Soft Commitment' button to confirm:
Related Articles: